Universal Credit programme is one of many DWP failures on the horizon, warns former employee

Doesn’t this go on all the time?

Benefit tales

The Universal Credit programme, which will waste at least £140m of the taxpayers’ money, is one of many Department for Work & Pensions (DWP) projects that are heading for disaster, according to a former employee.

The ex-employee, who wishes to remain anonymous, was hired as a consultant at the government department, and saw first-hand some of the issues that led to the Public Accounts Committee slamming the DWP for “alarmingly weak management” and a “shocking absence of control”.

In an exclusive interview with Computing, the former employee said that one project he worked on was the refresh of a significant chunk of infrastructure and software, for which the team handling the project did not determine any business requirements before going forward with their plans.

“Over three or four years, identical systems had grown up in parallel and the projects committee which looks after all of this said we don’t…

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